Answer: A wireless radio modem will be fitted by one of our service engineers at a suitable location on your premises. A Cat5 cable will be run, via the most direct route to the primary computer or router. It will be terminated in an RJ45 network connector. Two hours of installation time is allocated, and additional time will be billed at the current hourly rate. The installation does not include any configuration of the customers computer or router. Services is not supplied until the connection is initialised at our Network Operations Centre, which can typically take one working day.