Can I easily install rural broadband myself?
No, the equipment is not customer installable; it has to be installed by one of our qualified technicians to ensure proper performance and signal strength.
If I move house, can I take my rural Broadband with me?
If you move house each piece of equipment is specific to a particular installation, account number and address, at your new address.
Can I use the service with more than one computer?
Yes, but this will require you to use an Ethernet switch, hub or router.
Can I use my wireless connection at more than one location?
Our wireless is fixed wireless and will only work at the location of initial install. But the wireless router allows you to use the computer throughout your house in the different rooms.
What is the contention ratio on the Rural Broadband product?
A network like ours is a shared resource, so you will find that you are sharing a line with other users to access the internet. We have allowed for this, and our ‘contention ratio’ is a maximum of :1.